After-Sales Commerce Platform

Every Sale Is a Beginning. Not an Ending.

AftrBase turns every transaction into a customer relationship. POS, inventory, and after-sales CRM — one platform, one loop.

The Problem

Your Customers Walk Out the Door. And You Never Hear From Them Again.

The average Indian retailer processes hundreds of transactions every month. Each customer hands over money, takes a paper receipt, and leaves. That receipt goes in a drawer — or the trash. And with it goes any chance of a second sale.

  • You don't know who your customers are
  • You can't reach them after they leave
  • You have no idea who's coming back and who's gone forever
  • Your POS is a calculator, not a relationship engine

The customer journey is a straight line. It should be a loop.

The Solution

AftrBase Closes the Loop.

We built the first commerce platform in India where the sale is just step one. From the moment a customer pays, AftrBase begins:

Instant Branded E-Receipt

Not a paper slip. A beautiful, on-brand digital page delivered via WhatsApp. Product details, care instructions, warranty registration, and a direct line back to you.

Automated After-Sales Journey

Day 7: "How's your purchase?" Day 30: "Time to restock?" Day 60: "We miss you — here's 15% off." All automatic. All personalized.

Customer Intelligence

Every interaction builds a profile. Who buys what. Who's loyal. Who's about to leave. Your staff sees it at the counter. Your marketing runs on it.

Full Commerce Stack

When you're ready, AftrBase replaces your POS, manages your inventory, and runs your loyalty program. One system. No gaps.

How It Works

The Customer Loop.

Five steps. One continuous cycle. Scroll to travel the loop.

01

Purchase

Customer buys in-store or online. POS records transaction.

  • In-store checkout
  • Online order
  • Transaction logged
02

E-Receipt

Branded digital receipt lands on WhatsApp. Product care, warranty, feedback, offers.

  • WhatsApp delivery
  • Brand-customized design
  • Warranty registration
03

Engagement

Automated follow-ups based on purchase. Surveys, personalized offers, loyalty rewards.

  • Day 7: Check-in
  • Day 30: Restock reminder
  • Day 60: Win-back offer
04

Intelligence

Analytics track behavior, predict churn. Segments identify VIPs, at-risk, dormant.

  • RFM segmentation
  • Churn prediction
  • CLV tracking
05

Repeat Purchase

Customer returns — staff sees their history. Personalized experience closes the loop.

  • Customer lookup at POS
  • Purchase history visible
  • Personalized experience

Back to ① Purchase

The loop continues.

01

Purchase

Customer buys in-store or online. POS records transaction.

  • In-store checkout
  • Online order
  • Transaction logged
02

E-Receipt

Branded digital receipt lands on WhatsApp. Product care, warranty, feedback, offers.

  • WhatsApp delivery
  • Brand-customized design
  • Warranty registration
03

Engagement

Automated follow-ups based on purchase. Surveys, personalized offers, loyalty rewards.

  • Day 7: Check-in
  • Day 30: Restock reminder
  • Day 60: Win-back offer
04

Intelligence

Analytics track behavior, predict churn. Segments identify VIPs, at-risk, dormant.

  • RFM segmentation
  • Churn prediction
  • CLV tracking
05

Repeat Purchase

Customer returns — staff sees their history. Personalized experience closes the loop.

  • Customer lookup at POS
  • Purchase history visible
  • Personalized experience

↺ Back to ① Purchase — the loop continues.

Features

What's Inside the Loop.

Six systems. One platform. Click any card to explore.

Built For You

Built for the Businesses That Build Relationships.

Every piece has a story. AftrBase tells it — from the display case to the digital receipt to the anniversary reminder.

  • Care instructions for precious metals & stones
  • Certification access via digital receipt
  • Occasion-based re-engagement (anniversaries, festivals)
  • High-value purchase follow-up journeys

Pricing

Start Where You Are. Grow Without Switching.

Starter

Start with smart receipts.

₹3,999 /mo
  • Smart Receipt
  • Basic Surveys
  • WhatsApp Delivery
  • Customer Profiles
  • Loyalty + Points
  • Automations
  • Full POS
  • Inventory (Basic)
  • Multi-store
  • AI Analytics
  • Offline Mode
  • KOT + Tables

Commerce

Full commerce stack.

₹17,999 /mo
  • Smart Receipt
  • Basic Surveys
  • WhatsApp Delivery
  • Customer Profiles
  • Loyalty + Points
  • Automations
  • Full POS
  • Inventory (Basic)
  • Multi-store
  • AI Analytics
  • Offline Mode
  • KOT + Tables

Enterprise

Multi-location, full power.

Custom
  • Smart Receipt
  • Basic Surveys
  • WhatsApp Delivery
  • Customer Profiles
  • Loyalty + Points
  • Automations
  • Full POS
  • Inventory (Basic)
  • Multi-store
  • AI Analytics
  • Offline Mode
  • KOT + Tables

FAQ

Questions, Answered.

Everything you need to know before getting started.

No. You can start with Smart Receipt alone — it plugs into your current system. When you're ready, our full POS replaces it seamlessly.

AftrBase runs offline. Transactions queue locally and sync when the connection returns. Your register never stops.

Yes. We're DPDP Act (India) and GDPR compliant. Data is encrypted, consent is mandatory, and you own your customer data — not us.

Most brands are live within 48 hours. We handle onboarding and provide training for your team.

Yes. The Enterprise plan supports multi-location with centralized control and store-level customization.

Yes. Our offline mode and rapid setup make AftrBase ideal for temporary retail environments.

Start Today

Your Next Customer Is About to Walk In. Don't Let Them Walk Away.

Start your 14-day free trial. No credit card. No commitment. Just better customer relationships.