After-Sales Commerce Platform

Every Sale Is a Beginning. Not an Ending.

AftrBase turns every transaction into a customer relationship. POS, inventory, and after-sales CRM — one platform, one loop.

Start Free Trial Book a Demo

The Problem

Your Customers Walk Out the Door. And You Never Hear From Them Again.

The average Indian retailer processes hundreds of transactions every month. Each customer hands over money, takes a paper receipt, and leaves. That receipt goes in a drawer — or the trash. And with it goes any chance of a second sale.

You don't know who your customers are
You can't reach them after they leave
You have no idea who's coming back and who's gone forever
Your POS is a calculator, not a relationship engine

The customer journey is a straight line. It should be a loop.

The Solution

AftrBase Closes the Loop.

We built the first commerce platform in India where the sale is just step one. From the moment a customer pays, AftrBase begins:

Instant Branded E-Receipt

Not a paper slip. A beautiful, on-brand digital page delivered via WhatsApp. Product details, care instructions, warranty registration, and a direct line back to you.

Automated After-Sales Journey

Day 7: "How's your purchase?" Day 30: "Time to restock?" Day 60: "We miss you — here's 15% off." All automatic. All personalized.

Customer Intelligence

Every interaction builds a profile. Who buys what. Who's loyal. Who's about to leave. Your staff sees it at the counter. Your marketing runs on it.

Full Commerce Stack

When you're ready, AftrBase replaces your POS, manages your inventory, and runs your loyalty program. One system. No gaps.

How It Works

The Customer Loop.

Five steps. One continuous cycle. Scroll to travel the loop.

Purchase

Customer buys in-store or online. POS records transaction.

In-store checkout
Online order
Transaction logged

E-Receipt

Branded digital receipt lands on WhatsApp. Product care, warranty, feedback, offers.

WhatsApp delivery
Brand-customized design
Warranty registration

Engagement

Automated follow-ups based on purchase. Surveys, personalized offers, loyalty rewards.

Day 7: Check-in
Day 30: Restock reminder
Day 60: Win-back offer

Intelligence

Analytics track behavior, predict churn. Segments identify VIPs, at-risk, dormant.

RFM segmentation
Churn prediction
CLV tracking

Repeat Purchase

Customer returns — staff sees their history. Personalized experience closes the loop.

Customer lookup at POS
Purchase history visible
Personalized experience

Back to ① Purchase

The loop continues.

Purchase

Customer buys in-store or online. POS records transaction.

In-store checkout
Online order
Transaction logged

E-Receipt

Branded digital receipt lands on WhatsApp. Product care, warranty, feedback, offers.

WhatsApp delivery
Brand-customized design
Warranty registration

Engagement

Automated follow-ups based on purchase. Surveys, personalized offers, loyalty rewards.

Day 7: Check-in
Day 30: Restock reminder
Day 60: Win-back offer

Intelligence

Analytics track behavior, predict churn. Segments identify VIPs, at-risk, dormant.

RFM segmentation
Churn prediction
CLV tracking

Repeat Purchase

Customer returns — staff sees their history. Personalized experience closes the loop.

Customer lookup at POS
Purchase history visible
Personalized experience

↺ Back to ① Purchase — the loop continues.

Features

What's Inside the Loop.

Six systems. One platform. Click any card to explore.

Smart Receipt

The receipt reimagined. A branded digital experience.

Smart Receipt

The receipt reimagined. A branded digital experience.

Instant WhatsApp/SMS/Email delivery
Brand logo, colors, and custom design
Product care instructions and warranty registration
NPS surveys, feedback forms, and product ratings
Cross-sell recommendations and personalized offers
GST-compliant invoice download
No app required — works in any browser

Point of Sale

A register that thinks beyond the transaction.

Point of Sale

A register that thinks beyond the transaction.

Full billing: cart, UPI/card/cash, split payments, discounts
Customer lookup at checkout with purchase history
Loyalty points display and redemption at POS
Kitchen Order Tickets (KOT) for QSR
Table management with floor plans
Shift management with cash reconciliation
Offline mode — works even when the internet doesn't

Inventory Management

Stock that talks to sales.

Inventory Management

Stock that talks to sales.

Real-time stock tracking across locations
Purchase orders, suppliers, goods receipt
Batch and expiry tracking with alerts
Low stock and reorder point suggestions
Stock transfers between stores

CRM & Customer Profiles

Know every customer.

CRM & Customer Profiles

Know every customer.

Unified profile: purchases, feedback, loyalty, communication history
RFM segmentation: who's VIP, who's at risk, who's dormant
Birthday and anniversary tracking with automated offers
Consent management (GDPR + DPDP compliant)
First-party data enrichment over time

Automations

Set it and let it run.

Automations

Set it and let it run.

Post-purchase journeys: welcome, nurture, win-back
Event-based triggers: purchase, signup, feedback, inactivity
Birthday and anniversary campaigns
Loyalty tier upgrades and points expiry reminders
Multi-channel: WhatsApp, SMS, Email

Analytics & Intelligence

See what's working.

Analytics & Intelligence

See what's working.

Executive dashboard with business health score
Customer analytics: retention rate, churn rate, CLV, cohorts
Marketing dashboard: open rates, click rates, conversions, ROI
Product analytics: best sellers, basket analysis, cross-sell opportunities
Store and staff performance comparison
AI-powered: churn prediction, revenue forecasting, anomaly detection

Built For You

Built for the Businesses That Build Relationships.

Every piece has a story. AftrBase tells it — from the display case to the digital receipt to the anniversary reminder.

Care instructions for precious metals & stones
Certification access via digital receipt
Occasion-based re-engagement (anniversaries, festivals)
High-value purchase follow-up journeys

Pricing

Start Where You Are. Grow Without Switching.

Starter

Start with smart receipts.

₹3,999 /mo

Smart Receipt
Basic Surveys
WhatsApp Delivery
Customer Profiles
Loyalty + Points
Automations
Full POS
Inventory (Basic)
Multi-store
AI Analytics
Offline Mode
KOT + Tables

Start Free Trial

Recommended

Growth

Build relationships at scale.

₹9,999 /mo

Smart Receipt
Basic Surveys
WhatsApp Delivery
Customer Profiles
Loyalty + Points
Automations
Full POS
Inventory (Basic)
Multi-store
AI Analytics
Offline Mode
KOT + Tables

Start Free Trial

Commerce

Full commerce stack.

₹17,999 /mo

Smart Receipt
Basic Surveys
WhatsApp Delivery
Customer Profiles
Loyalty + Points
Automations
Full POS
Inventory (Basic)
Multi-store
AI Analytics
Offline Mode
KOT + Tables

Start Free Trial

Enterprise

Multi-location, full power.

Custom

Smart Receipt
Basic Surveys
WhatsApp Delivery
Customer Profiles
Loyalty + Points
Automations
Full POS
Inventory (Basic)
Multi-store
AI Analytics
Offline Mode
KOT + Tables

Talk to Sales

FAQ

Questions, Answered.

Everything you need to know before getting started.

Do I need to replace my existing POS?

No. You can start with Smart Receipt alone — it plugs into your current system. When you're ready, our full POS replaces it seamlessly.

What happens if the internet goes down?

AftrBase runs offline. Transactions queue locally and sync when the connection returns. Your register never stops.

Is my customer data secure?

Yes. We're DPDP Act (India) and GDPR compliant. Data is encrypted, consent is mandatory, and you own your customer data — not us.

How long does setup take?

Most brands are live within 48 hours. We handle onboarding and provide training for your team.

Can I use this for multiple stores?

Yes. The Enterprise plan supports multi-location with centralized control and store-level customization.

Do you support exhibitions and pop-ups?

Yes. Our offline mode and rapid setup make AftrBase ideal for temporary retail environments.

Start Today

Your Next Customer Is About to Walk In. Don't Let Them Walk Away.

Start your 14-day free trial. No credit card. No commitment. Just better customer relationships.

Start Free Trial Talk to Sales